04 Dec: This Holiday Season Greet Your Customers and Staff In a Personalized Way

The holiday season has started. Christmas just waved goodbye and soon 2016 will go by leaving its memories behind. Make sure to add your memory by wishing happy holiday season to your customers and staff. How? With traditional tools? No, with the voice broadcasting solution. The voice broadcasting solution will allow you to record the best wishes for this holiday season in your own voice and send it to all your contacts including your clients, vendors and staff.

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29 Nov: Make a Contribution in ASTPP Crowdfunding Campaign

You must have heard the name of the Mobile SIP Dialer, but might not be much familiar with it. Being one of the best vendors that offer reliable Mobile SIP Dialer, we would like to educate you about this amazing tool that everyone must use. The expert developers have created an app that lets its user use the SIP codec and protocol to make calls. The user can make calls on both, SIP device and PRI lines using this mobile SIP Dialer.

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27 Nov: Top 5 Call Center Software Trends For 2019

The 2018 is ending so this is the time to make some predictions based on the past year experience and insights gathered from the domain experts. Here, we are going to share the top 5 trends to be expected in 2019 in the call center solution.

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21 Nov: Top 6 Secrets Unveiled to Deliver The Best Customer Engagement

You must have heard the name of the Mobile SIP Dialer, but might not be much familiar with it. Being one of the best vendors that offer reliable Mobile SIP Dialer, we would like to educate you about this amazing tool that everyone must use. The expert developers have created an app that lets its user use the SIP codec and protocol to make calls. The user can make calls on both, SIP device and PRI lines using this mobile SIP Dialer.

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14 Nov: Mobile SIP Dialer: Compendious Guide

You must have heard the name of the Mobile SIP Dialer, but might not be much familiar with it. Being one of the best vendors that offer reliable Mobile SIP Dialer, we would like to educate you about this amazing tool that everyone must use. The expert developers have created an app that lets its user use the SIP codec and protocol to make calls. The user can make calls on both, SIP device and PRI lines using this mobile SIP Dialer.

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10 Oct: Why Your Business Needs Conferencing Solution?

On a daily basis, the company needs to provide the best tool for internal team communication as well as the external communication with the customers, prospects, vendors, etc. The trend of getting the VoIP solution is increasing as it gives a lot of benefits compared to the traditional telecommunication mechanism. There are many systems that you can implement in your business to empower the communication and one of them is the Conferencing Solution. It is a must have system for any business for various reasons. Let me share the top 3 reasons that prove you must have the conferencing solution in your organization.

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08 Oct: Start Your Own Call Center or Create a New Revenue Generation Channel

Once upon a time, the call center solution was used by only BPOs and KPOs. However, the time is changed and so does the usage of the call center solution. The growing companies and serial entrepreneurs use the call center software to increase the revenues of their one or more business and you, too, can do the same. Wondering how? Let me explain.
Start your own call center / customer care center
Regardless of the type of the business, two operations are performed by all companies and organizations.
1. Lead generation and
2. Customer care

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02 Oct: Live Call Monitoring: Everything You Need to Know

Communication is an indispensable element of any business, but do you think mere communication is enough? No, not at all! The business communication must be Professional and Polite. Is everyone in your organization is making use of polite and professional conversation? You may say, yes, but can you say that confidently? A majority of business owners can’t guarantee that their employees are communicating with the best etiquette with their customers…

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26 Sep: Call Accounting System: Compendious Guide

Call Accounting System (CAS) has been in the industry for long and has been benefiting businesses by assuring fair usage of the telecommunication infrastructure and many other benefits. Any small to large scaled business can leverage various benefits by using the call accounting system. This system is also popular as the Call logging system. What is call accounting system? It records all call details from diversified sources and assigns cost…

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12 Sep: iNextrix to Showcase Top 6 Products during GITEX Technology Week

We are glad to share more details related to our participation in GITEX Technology Week 2018. If you are not aware of it, please read an announcement made to participate in GITEX 2018 last week. A lot of preparations are happening in the company as this will be our first appearance in an international expo and we are aiming to make it the best one. As part of the preparation,…