ASTPP
Call centers are no longer what they used to be. They have undergone revolutionary changes over the past years. With the advent of the VoIP call center solutions, they are no more suitable for just entry-level staffing solutions as was the idea before. Instead, they are fast spearing into the field of customer satisfaction using this smart technology. Customer service and marketing are some of the key factors that determine…
VoIP Mobile Dialer is a SIP based Softphone which allows VoIP service providers to offer all kind of advanced VoIP calling features to their users to dial long distance VoIP calls from their own mobile phones. Compatible with all kind of standard SIP Softswitch, ASTPP mobile dialer works in Android, IOS, Windows while supporting audio call with Instant Messaging (IM). Being a VoIP Service Provider, you can use this mobile…
Voice over IP (VoIP) presents totally different challenges than a public switched telephone network (PSTN). It runs on the web and inherits many challenges for VoIP service providers on a way to secure VoIP system. Until now, security has been overshadowed by the attractiveness of VoIP technology. Security Risks Meanwhile, VoIP traffic remains on networks that aren’t sufficiently protected. This infrastructure includes personal branch exchange systems; gateways; proxy, registrar and…
