VOIP

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24 Apr: Increase profitability using VoIP Call Center Solutions in less efforts

Call centers are no longer what they used to be. They have undergone revolutionary changes over the past years. With the advent of the VoIP call center solutions, they are no more suitable for just entry-level staffing solutions as was the idea before. Instead, they are fast spearing into the field of customer satisfaction using this smart technology. Customer service and marketing are some of the key factors that determine…

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06 Mar: What makes ASTPP a most Powerful VoIP Billing Solution?

ASTPP is a Most Powerful Advanced Open Source Billing solution for VoIP. A Perfect Solution for Small, Medium and Larger VoIP industries. ASTPP enables service providers to build more scalable and robust VoIP services which can range from single server deployments to cluster solutions handling thousands of concurrent calls. ASTPP provides many useful Features such as VoIP Billing, Invoicing, Central Configuration and Monitoring of Live Calls, DID Management, Client portals,…

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02 Feb: Prevention of VoIP System to avoid risk

Voice over IP (VoIP) presents totally different challenges than a public switched telephone network (PSTN). It runs on the web and inherits many challenges for VoIP service providers on a way to secure VoIP system. Until now, security has been overshadowed by the attractiveness of VoIP technology. Security Risks Meanwhile, VoIP traffic remains on networks that aren’t sufficiently protected. This infrastructure includes personal branch exchange systems; gateways; proxy, registrar and…

25 Oct: How Multi-Tenant Call Center Solution can help your Business?

Multi-tenancy or multi tenant call center solutions involve an architecture where a single package application can serve multiple customers. Each and every client or company that is created under such multi tenant call center architecture can be referred to as a tenant. A multi-tenant outbound call center software enables users to setup separate tenant partitions where one tenant cannot have access to the configurations or data of other tenants. A…