VOIP

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24 Apr: Increase profitability using VoIP Call Center Solutions in less efforts

Call centers are no longer what they used to be. They have undergone revolutionary changes over the past years. With the advent of the VoIP call center solutions, they are no more suitable for just entry-level staffing solutions as was the idea before. Instead, they are fast spearing into the field of customer satisfaction using this smart technology. Customer service and marketing are some of the key factors that determine…

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02 Feb: Prevention of VoIP System to avoid risk

Voice over IP (VoIP) presents totally different challenges than a public switched telephone network (PSTN). It runs on the web and inherits many challenges for VoIP service providers on a way to secure VoIP system. Until now, security has been overshadowed by the attractiveness of VoIP technology. Security Risks Meanwhile, VoIP traffic remains on networks that aren’t sufficiently protected. This infrastructure includes personal branch exchange systems; gateways; proxy, registrar and…

25 Oct: How Multi-Tenant Call Center Solution can help your Business?

Multi-tenancy or multi tenant call center solutions involve an architecture where a single package application can serve multiple customers. Each and every client or company that is created under such multi tenant call center architecture can be referred to as a tenant. A multi-tenant outbound call center software enables users to setup separate tenant partitions where one tenant cannot have access to the configurations or data of other tenants. A…

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16 Nov: The Benefits of VoIP Application Use

Voice over science, or VoIP, is AN rising technology that enables you to use your broadband net affiliation to position and receive voice or video-phone calls. Internet-based calls area unit less costly than ancient calls (sometimes they’re even free), and plenty of VoIP-based communication services area unit compatible with the old school world phone network, thus you’ll use these new VoIP tools to position calls to and receive them from…

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05 Nov: Why Voip is so cheap?

In the earlier days of the web communication was restricted to writing text on a screen. Then with the appearance of Instant electronic messaging and chat rooms, communication became additional period, although still solely text was the most venue used. currently the web has become thus advanced that folks will really use their voices to speak with individuals on-line. This technology is thought as VoIP, (which stands for Voice Over…