IVR Solutions

Interactive Voice Response has been always popular and widely used in all business sectors and organizations to enrich their call handling process in a very professional way.

IVR Solutions

IVR Solutions

Interactive Voice Response has been always popular and widely used in all business sectors and organizations to enrich their call handling process in a very professional way. Major benefit is to avoid or reduce chances of unnecessary calls and to reduce man power used in call handling.

iNextrix is having strong skills to prepare various kind of IVRs using most popular telephone engines such as Asterisk and FreeSwitch. We can develop IVRs in form of Dialplans and various AGI scripting languages based on customer need and custom requirements.

Benefits of using IVR solutions

  • Use pre-recorded IVR messages
  • Collect information about your callers
  • Prioritize calls based on value
  • Route the caller to the right agent or department
  • Facility to automate calls in out of office hours
  • Increase first contact resolution
  • Increase customer service efficiency
  • Increase agent and company efficiency
  • Reduce operational costs
  • Increase professionalism
  • Increase customer satisfaction

Why iNextrix?

  • Expert qualified team
  • Competitive pricing
  • Focused on client satisfaction
  • Dedicated technical support team
  • Believe in Quality
  • Meeting deadlines
  • Creative skills
  • Optimized techniques
  • Advanced methodology
  • Complete IT solutions under roof