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Importance of Using a Preview Dialer for Call Center

Preview dialer has made its place in the heart of the telemarketing industry already. Its automated algorithm has increased the…

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How can Intelligent Call Center Software with Predictive Dialer Increases Call Centre ROI?

Call centers actively experiment with the latest technological advances to increase their efficiency as to successfully gain promising prospects and…

How to Personalize Call Routing Rules to Benefit Callers to Call Centers?

The personalized experience is in demand everywhere and call centers are no exception at all. Let’s learn what stops us…

How to Use Call Center Software Reports in Your Favour?

The call center industry is driven by data. This data includes everything related to the industry for which the campaigns…

How AR Development Contributes to Kids Development?

Some years ago, not many people knew about augmented reality. However, with the increasing technological advancements, AR development is adding…

Smart Fitness and Health Available with Wearable App Development

The healthcare industry is going through a digital revolution because of the technological advancements and constant innovations that are being…

Top 5 Tips to Improve Call Quality Effectively

Call centers measure success in revenues and returns of investment. However, there are many small key performance indicators (KPIs) that…

We Will Exhibit at Call and Contact Center Expo London 2020

It is our immense pleasure to share that we are participating as one of the exhibitors at Call and Contact…