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How Sticky Agent Increases Customer Satisfaction?

The call center solutions are developed to provide features that can reduce the pain points of customers and increase their satisfaction and happiness. The call center solution industry keeps on evolving to add new features to meet above mentioned two goals. One of the recent innovations of the industry is an intelligent call center software that comes up with a wide array of features. One of the features available in advanced and intelligent call center solutions is “Sticky Agent”. This feature contributes to increasing customer satisfaction. In this article, you will learn how this happens. What is sticky agent? Before