January 14, 2020 - VoIP Company | Web Development | Mobile App Development

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Importance of Using a Preview Dialer for Call Center

Preview dialer has made its place in the heart of the telemarketing industry already. Its automated algorithm has increased the efficiency of call centers by a great margin. Call centers are actively using this call center software to cut down the time spent on manual tasks and availing the benefits of automation. Intelligent call center software is leading the game now. Let’s have a look at what exactly the facts are regarding this intelligent call center solution dialer. Time Saver Many manual tasks take up a huge amount of time in an agent’s work cycle. With automation, the intelligent call