How to Generate Call Center Leads without Occupying Agents?
Generating new leads and business is a common task for any business. In the call centers, usually agents are occupied in handling customer care or outsourced customer campaigns. Freeing up some agents from the client projects and putting them to generate leads might not sound a good idea to many. At the same time, no new lead generation or sales would result in strangled success and growth. Is there any middle way out? Yes, there is. If you are using an intelligent call center software solution, it has many amazing features, which can be used to generate more leads, qualify
