5 Amazing Benefits of SIP Dialer Software for Inbound Call Center
An inbound call center often runs campaigns related to customer care and customer support. They may also handle inbound inquiries. The companies that have an inbound call center often use an IVR system or call center software to attend calls automatically. With any of these solutions, using SIP dialer software is a must. SIP dialer software can be either a mobile SIP dialer or a PC dialer. Usually, inbound call centers use a PC dialer, which is also known as a Softphone. There are many advantages of using this VoIP calling software in an inbound call center. We will cover
