FreeSWITCH Development Augments Operations and Customer Service for Call Centers
The call center industry is on the list of the top 10 fastest growing industry verticals. Call centers offer different services to businesses and customer care is one of the major services offered by call centers. Hundreds of calls are conducted by these businesses every day and in some cases every hour. This massive operational requirement needs the best communication tool that can withhold the stress and load and still offer excellent quality and performance. FreeSWITCH Development can be the technology that has the competence to meet the technology requirement of building this kind of robust solution. How FreeSWITCH
Major Hindrances in DevOps Service Adoption and Way to Get Over Them
Already many businesses, including small to large scaled enterprises, have adopted DevOps to boost their performance and productivity. DevOps services help software development and other technology companies to become a stronger and more streamlined version of themselves by implementing clear coordination between development and operational teams. The major advantage of the adoption of DevOps is augmenting results and returns with automation. However, companies that are interested in making a switch to this innovative development methodology often find it challenging due to several hindrances lurking from the corners. To stay competitive, it has become necessary for technology companies such as
Which Are the Must Have Qualities in a VoIP Staff Augmentation Provider?
Shortage of skilled and talented employees is a global issue. Sometimes companies have an urgent need to hire the best engineers and sometimes they need some developers only for the time being to complete a project. There are several scenarios, which make the hiring process a bit unreliable in terms of value generated over investment, which has increased the interest of businesses towards staff augmentation. In the VoIP industry as well, the trend of VoIP staff augmentation has already set, and it is going to be growing in the upcoming years. VoIP is a highly technical industry, which is
Why Your Business Needs VICIDial Call Center WhatsApp Integration Services?
Are you looking to enhance your customer engagement through WhatsApp but struggling with managing it alongside your call center software? Look no further! Our Vicidial call center WhatsApp integration services provide the perfect solution to this challenge. WhatsApp offers numerous benefits, including an open rate of more than 90%, a 70% engagement rate, and an 80% high conversion rate for leads contacted through WhatsApp, among other communication channels. By integrating WhatsApp into your marketing or customer care campaigns, you can enjoy richer and more dynamic customer engagement. Advantages of VICIDial Call Center WhatsApp Integration Our Vicidial WhatsApp integration services
Top Reasons to Migrate Your Asterisk Solution to FreeSWITCH
Asterisk telephony solutions have been in the industry for decades as it was the foundation technology used to build different types of VoIP based communication solutions. Earlier, there were no other options available in terms of technology to use as a base technology to build a SIP telephony solution. However, now, FreeSWITCH development is the most viable solution available to VoIP solution users. In fact, if you are thinking of upgrading your legacy Asterisk solution, then instead of upgrading to the higher version of Asterisk, you must upgrade your system to FreeSWITCH. Similar to Asterisk, FreeSWITCH is also an
WebRTC Integration with SIP, RTP, and HTTP to Enhance Communication
Explore how WebRTC integration with SIP, RTP, and HTTP to Enhance Communication changes the whole communication market. WebRTC is one of the technologies used to provide a platform to build real time communication applications that can support voice, video, and multimedia. If observed carefully, WebRTC application development is focused on a specific type of communication solution. It is a browser based communication technology. Thus, it is not wrong to say that WebRTC development is here to uplift communication standards and make it easier to enhance business communication in real time using the browser. It is definitely not here to
How to Build the Best VoIP Solution with FreeSWITCH Development?
VoIP based communication benefits businesses and end users to leverage the advantages of feature rich communication at cheaper rates. Serial entrepreneurs have been investing in this technology to improve their business revenue model. There are several businesses running on top of different VoIP solutions. Using any known VoIP software development technologies, an entrepreneur can get the VoIP system developed to run a business as one of the leading VoIP providers. However, FreeSWITCH development is more popular among all options. In this blog post, we will explore more about building an IP telephony solution with FreeSWITCH and the best practices and
The Role of DevOps Solutions in Achieving Digital Transformation and Agile Software Development
DevOps is a great approach to meet the rising demand from clients for high-quality, cutting-edge software developments. DevOps has been essential in digital transformation, from identifying designs to bringing up new income sources. A business seeks to bring together development and operations teams and allow them to collaborate and achieve their objectives more effectively. A DevOps development company provides the required consultation and development services as well if required, to implement DevOps operations in any business or software development company. As businesses adapt to thrive in today's market, business executives must be proactive and purposeful in pushing Agile and
Uncovering Hidden Advantages of React Native for Cross Platform App Development
The market of cross platform app development is booming. Using a single code for different platforms benefits not only businesses that are investing in mobile app development, but it also benefits developers and cross platform app development companies that are building apps. As the market surge is evident, more businesses have started offering hybrid app development services. When investing in this type of business, it is necessary to choose the right development technology. Don’t simply follow what your mobile app development company has to recommend, you must also have done your own research. As per the market trends and
Personalization of Linphone and PJSIP
Communication has been the need of time. Traditionally, people used to use PSTN based solutions like a landline or a mobile phone to make calls. There was no option available for video calls or similar modes of communication. There were multiple challenges in using this traditional mechanism of telecommunication. Moreover, traditional telephony expenses were way too high. Even today, it is expensive to make international calls using PSTN lines. But, the invention of the Linphone and similar communication solutions with PJSIP has turned the table. In addition to that, Linphone and PJSIP customization has changed the game completely. What
