The key to success for any call center is high quality call quality and personalized customer service. We can help you to empower your call center and agents with an advanced contact center solution. We have developed the best call center software to meet modern day requirements of the call centers and contact centers of different size. Our contact center solution will streamline all conversations and simplify your customer care and lead generation campaigns. This call center software has all required features to run different inbound and outbound calling campaigns. We understand the growing challenges of call center industry and
Call center solution is a vital tool in the call center and similar industries, but do you know that the call center solution is also useful in any company which doesn’t have full fledged call center. These days, the call center software providers do offer limited seats at minimal cost which made is easily available and affordable solutions for businesses. There are many reasons to get as such reliable and affordable call center software for your business which can be scaled up later. Let me share the top 3 reasons of getting the one for your company today: Wide range
The success key of any business is continuous increment of the client base. This demands acquiring new clients. In any business, there are two types of lead generation to increase the client base: Inbound and outbound. Our call center solution will ensure the graceful operations to convert both types of leads. It will not only increase the conversion ratio, but also your ROI. Our call center software can work as a great tool for continuous lead generation. How? Let's unveil. Outbound Lead Generation These types of leads can be generated and converted by approaching the prospects. They can be approached
The 2018 is ending so this is the time to make some predictions based on the past year experience and insights gathered from the domain experts. Here, we are going to share the top 5 trends to be expected in 2019 in the call center solution. 1. Browser and Cloud Based Call Center These two types of call center software had been launched in past years and are pretty much in use. It is going to be adopted by many more small to large scale call centers and customer care houses. The cloud based call center solution makes it
We are really excited to greet you and other attendees at GITEX during 14 – 18 Oct, 2018. We thrive to suggest the best solutions and services to our stand visitors who meet us during the GITEX Technology Week 2018. We are glad to announce that the call center solution is our one of the products to be exhibited as the top products during this technology trade show. We have the most advanced, secure and robust call center solution all across the globe and we are excited to share its features and benefits with our visitors. The best part of
Ideally call center solutions does not come with the billing module. Billing module can help admin to cross check minutes used by their agents. Also in case of fraud billing or overcharged by the VoIP provider, this can be helpful for easy comparison and rectify the issue. Moreover, when you run your call center as hosted solution with multi-tenant option, that time it will be very helpful to bill each tenants based on their minute usage details. What are the key benefits of using this integration? Setup and configure your own VoIP traffic limit based on campaign Check and monitor
What is VICIdial? VICIdial is the most popular Open-Source Contact Center Solution in the world. A lot of organizations and businesses are using VICIdial skin. What is VICIdial skins customization? Skin customization is basically applying an attractive UI to existing VICIdial portals intended to run more efficiently with improved user experience, and that too without affecting any existing features of VICIdial. What are main benefits of using custom VICIdial skins? Attractive UI Secure and Stable Full source code available Branded with your logo and business name Lightweight and good in performance All features of VICIdial covered Easy to deploy How
How Multi-Tenant Call Center Solution can help your Business? Inextrix offers one of the best self pacing Call Center Solution for Multi-Tenant Setup. It can operate in any available modes available by the system.
The key to success for any call center is high quality call quality and personalized customer service. We can help you to empower your call center and agents with an advanced contact center solution. We have developed the best call center software to meet modern day requirements of the call centers and contact centers of different size. Our contact center solution will streamline all conversations and simplify your customer care and lead generation campaigns. This call center software has all required features to run different inbound and outbound calling campaigns. We understand the growing challenges of call center industry and
The key to success for any call center is high quality call quality and personalized customer service. We can help you to empower your call center and agents with an advanced contact center solution. We have developed the best call center software to meet modern day requirements of the call centers and contact centers of different size. Our contact center solution will streamline all conversations and simplify your customer care and lead generation campaigns. This call center software has all required features to run different inbound and outbound calling campaigns. We understand the growing challenges of call center industry and