7 Proven Strategies to Improve Call Center Performance with a Dialer System
The call center dialer software can help in improving different key performance indicators. This software is loaded with features to benefit the businesses and call centers that use it. In this article, we will share 7 tried and tested strategies that can improve call performance by using the right dialer system. 1. Use the right routing rules You will find the best call routing system in the best call center software. To improve performance, you must understand this call routing system available in the dialer software and use the right routing rules. It will connect callers with the right agents
iNextrix Representative Participated in ClueCon Weekly
We are excited to share that a representative of our company, iNextrix Technologies Pvt. Ltd, participated in ClueCone weekly, which is hosted by SignalWire in 2021. ClueCon Developers Conference, more popularly known as CluecCon, is one of the renowned conferences and events in the VoIP industry. It is usually held offline to give a platform to VoIP and telecom professionals to get on the same stage and network with each other and learn from experts. The ClueCon weekly is part of this well known event, which is conducted virtually. The representative of SignalWire, Mr. Luca Pradovera, interviewed Mr. Arpit Modi.
Role of Video Conferencing in Recruitment
Technology paves its way to each aspect of business and recruitment cannot be left behind. Many companies believe in harnessing the power of technology to save resources and make the recruiting process smoother and faster. Video conferencing solution is one of the tools, which make the recruitment process hassle-free for both employee and employer. It also helps in moving faster in different stages of recruitment, which are listed below: First-level interview Technical interview (Optional) HR round In this article, we will explain the role of video conferencing in different stages of the recruitment process. We will also explain which features
How to Leave a Positive Impression in a Remote Meeting?
Remote meetings have become the norm now. Using different video conferencing solutions, people participate in or conduct video conferences. Being it a virtual meeting, professionals need to take additional care to leave a positive impression on other participants. Here are some of the tips to keep in mind for your next remote meeting: Check your tech and hardware in advance Some video conferencing software solutions need you to download the software and take some additional steps to join a video conference. On the other hand, some of them need you to open a web app and join the conference. Thus,
Why Your Business Needs Conferencing Solution?
Whether you are a small business or a multinational company with dispersed offices all across the world, you need a reliable solution to meet communication and collaboration need of your company. On a daily basis, the company needs to provide the best tool for internal team communication as well as the external communication with the customers, prospects, vendors, etc. The trend of getting the VoIP solution is increasing as it gives a lot of benefits compared to the traditional telecommunication mechanism. There are many systems that you can implement in your business to empower the communication and one of them
