fbpx
New Identity
New Identity with Same Attitude; Coming Up with Visual Delight

We are extremely thrilled and ecstatic while sharing this news with all of you. We are launching the spanking new brand identity for Inextrix. For more than 11 years, we have been catering to our global customers with the same

Cloud Contact Software
Cloud Contact Software: The Right Solution for Telecom Industry

Cloud contact software has witnessed a massive hike in adoption. There are many providers and businesses that have started using this type of call center solution. Out of all available choices, this software call center can be the best choice

Progressive Dialer
How Important Is a Progressive Dialer for Call Center Software?

  Contact center solutions offer multiple features to take care of a single job to make sure the highest efficiency can be achieved. Unlike earlier, while an inbound call center solution was used to handle incoming calls and an outbound

VICIDial
Why Choose a New Skin for Your VICIDial Web UI?

VICIDial is one of the most popular call center solutions. Being an open-source call center software solution, it has multiple benefits to offer such as source code access, completely free software, etc. On the other hand, it does not have

How to Build
How to Build a Strong Customer Relationship by Using a Sticky Agent?

Nowadays, all on-premises and cloud contact center solutions offer major features, which are crucial for any call center. The sticky agent is one of the crucial features that are offered by call center solutions. Along with a call center software system, you can also find

Call Center Performance
Enable Technologies to Improve Call Center Performance

Improving performance is often a major goal of any call center or business that uses any of the VoIP calling software. If you use a call center software solution, you have some powerful technologies at your disposal that can enable you to improve call

Call center Solution
Can We Improve Call Center Performance by Adopting a New Attitude?

Call centers have been in the industry for ages. They have been using different forms of a call routing system or VoIP calling software. With changing time and technology, the approach and attitude should also change of the call centers. For example, earlier

Elect the Right Software
Elect the Right Software to Place the Best Live Call Monitoring System

Call monitoring is often one of the features available in a majority of VoIP calling software. Other than a SIP dialer or a PC dialer almost all VoIP solutions provide call monitoring in one way or another. However, Elect the Right Software has become more

Qualities to Choose
Qualities to Choose Right Omnichannel Contact Center Software

Consistent customer experience across all communication channels is necessary for any business. This has increased the popularity of different VoIP calling software. One of the most important systems used in delivering a consistent customer experience is the best call center software with omnichannel