New Identity with Same Attitude; Coming Up with Visual Delight
We are extremely thrilled and ecstatic while sharing this news with all of you. We are launching the spanking new brand identity for Inextrix. For more than 11 years, we have been catering to our global customers with the same
Cloud Contact Software: The Right Solution for Telecom Industry
Cloud contact software has witnessed a massive hike in adoption. There are many providers and businesses that have started using this type of call center solution. Out of all available choices, this software call center can be the best choice
How Important Is a Progressive Dialer for Call Center Software?
Contact center solutions offer multiple features to take care of a single job to make sure the highest efficiency can be achieved. Unlike earlier, while an inbound call center solution was used to handle incoming calls and an outbound
Why Choose a New Skin for Your VICIDial Web UI?
VICIDial is one of the most popular call center solutions. Being an open-source call center software solution, it has multiple benefits to offer such as source code access, completely free software, etc. On the other hand, it does not have
How to Build a Strong Customer Relationship by Using a Sticky Agent?
Nowadays, all on-premises and cloud contact center solutions offer major features, which are crucial for any call center. The sticky agent is one of the crucial features that are offered by call center solutions. Along with a call center software system, you can also find
Enable Technologies to Improve Call Center Performance
Improving performance is often a major goal of any call center or business that uses any of the VoIP calling software. If you use a call center software solution, you have some powerful technologies at your disposal that can enable you to improve call
Can We Improve Call Center Performance by Adopting a New Attitude?
Call centers have been in the industry for ages. They have been using different forms of a call routing system or VoIP calling software. With changing time and technology, the approach and attitude should also change of the call centers. For example, earlier
Elect the Right Software to Place the Best Live Call Monitoring System
Call monitoring is often one of the features available in a majority of VoIP calling software. Other than a SIP dialer or a PC dialer almost all VoIP solutions provide call monitoring in one way or another. However, Elect the Right Software has become more
Qualities to Choose Right Omnichannel Contact Center Software
Consistent customer experience across all communication channels is necessary for any business. This has increased the popularity of different VoIP calling software. One of the most important systems used in delivering a consistent customer experience is the best call center software with omnichannel
