How Does a CRM Integrated Asterisk IVR Solution Benefit Businesses?
Interactive Voice Response (IVR) system is used by several businesses as an auto attendant system in several businesses and organizations. An IVR solution has been automatically attending incoming calls and greeting the customer with warm greetings for decades. Asterisk has been a pioneer in VoIP software development technology. Thus, traditionally an Asterisk development company used to develop a traditional Asterisk IVR solution. The traditional system used to just perform a static job of attending calls and greeting callers of the company with a prerecorded message. However, the technology space of the VoIP industry has been quite progressive and innovative.
