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Predictive_Dialer_Software
Highlights of Quality and Quantity Analysis of Predictive Dialer

Predictive dialer is popular because of its amazing functionality. It can predict in advance when an agent will be available, so it can be ready with a live call to transfer to the agent. Moreover, it can automatically obtain numbers

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Why Is Call Center Software Better Than a PBX Solution?

For professional and cost-effective communication, there are two types of solutions: Call center solution IP PBX solution Often, people get confused between these communication solutions and wonder which one to choose. The intelligent call center software is obviously way better

cluecon weekly
iNextrix Representative Participated in ClueCon Weekly

We are excited to share that a representative of our company, iNextrix Technologies Pvt. Ltd, participated in ClueCone weekly, which is hosted by SignalWire in 2021. ClueCon Developers Conference, more popularly known as CluecCon, is one of the renowned conferences

icallify
How to Measure and Improve Call Center Productivity?

Productivity not only defines the excellent performance of the team, but also defines better returns. The productive team utilizes the time and other resources at their best so they can deliver maximum output and let your call center receive higher

Why-Join-Our-Partnership-Program
Why Join Our Partnership Program?

We, iNextrix Technologies, have launched our partnership program. You can join our partnership program at ease. If you are ready to join our partnership program, simply contact us, and our representative will discuss more details with you in person. If

Tips for Providing Effective Feedback to Call Center Agents

It is entirely necessary to provide feedback to call center agents to maintain and improve quality facilities. Proper encouragement or criticism can dramatically change agent performance for both field staff and remote agents. But knowing how to provide feedback can

High Availability Solutions and Its Vitality

First of all, let’s understand the concept of High Availability (HA) solutions. The HA solution is actually a way of setting up your network and system for any of the unified communication or VoIP software. It can be an intelligent

Why Live Call Monitoring Solution Is Vital for SMBs?

Small businesses, aka SMBs, deal with a lot many things. They thrive to invest in better resources, but usually, have to limit themselves because of the lack of enough funds. Does it mean a small business owner should rely only

Call Center Solution

The key to success for any call center is high quality call quality and personalized customer service. We can help you to empower your call center and agents with an advanced contact center solution. We have developed the best call

Conferencing Solution

Communication with various business entities is an indispensable aspect of any business. The modern business world has crossed the geographical boundaries and your team need to collaborate with different customers, prospects, vendors as well as team members working from different