Which Call Center Dialer You Should Choose?

The call center solutions offer advanced features. The intelligent call center software is the most advanced call center solution available in the market. Each call center solution, whether it is a traditional or intelligent one, possesses some features, which are

Difference between Progressive and Predictive Dialers

An intelligent call center software solution offers a wide array of features. In some cases, a single feature has sub-features to offer. In today’s article, we are going to explore sub-features of one of the popular features, called auto dialer.