VOIP

15 Nov: ACD (Advanced Call Distribution) in Call Center Software

In today’s world, where providing efficient customer service is the topmost priority for businesses, handling large volumes of incoming calls each day can be quite challenging for any business. This is because, with only a basic telephony system in place, agents are unable to handle the heavy inbound call traffic. Here is where the advanced call distribution (ACD) feature in an intelligent call center software serves as a blessing in…

25 Dec: Top 4 Reasons You Need Call Accounting System

Call accounting system is a really helpful tool for businesses, especially, big companies that have a big staff that use telecom resources on ongoing basis to support business operations. Let me share the top 4 reasons which will prove you need the call accounting system in place for your company.

18 Dec: VoIP Dialer App Empowered Communication of Organizations

VoIP is trending technology. Any company, from startup to MNC, can get benefited from its amazing features. One of other quickly growing businesses in the communication industry is mobile application development. The amalgamation of these 2 extraordinary communication channels has introduced a powerful communication tool, called, VoIP Dialer Application.

04 Dec: This Holiday Season Greet Your Customers and Staff In a Personalized Way

The holiday season has started. Christmas just waved goodbye and soon 2016 will go by leaving its memories behind. Make sure to add your memory by wishing happy holiday season to your customers and staff. How? With traditional tools? No, with the voice broadcasting solution. The voice broadcasting solution will allow you to record the best wishes for this holiday season in your own voice and send it to all your contacts including your clients, vendors and staff.

Top 6 Secrets Unveiled to Deliver The Best Customer Engagement-v1

21 Nov: Top 6 Secrets Unveiled to Deliver The Best Customer Engagement

You must have heard the name of the Mobile SIP Dialer, but might not be much familiar with it. Being one of the best vendors that offer reliable Mobile SIP Dialer, we would like to educate you about this amazing tool that everyone must use. The expert developers have created an app that lets its user use the SIP codec and protocol to make calls. The user can make calls on both, SIP device and PRI lines using this mobile SIP Dialer.

Mobile_SIP_Dialer_Compendious_Guide

14 Nov: Mobile SIP Dialer: Compendious Guide

You must have heard the name of the Mobile SIP Dialer, but might not be much familiar with it. Being one of the best vendors that offer reliable Mobile SIP Dialer, we would like to educate you about this amazing tool that everyone must use. The expert developers have created an app that lets its user use the SIP codec and protocol to make calls. The user can make calls on both, SIP device and PRI lines using this mobile SIP Dialer.