Job Details
Experience
2-4 Yrs
Open Vacancy
2
Education
B.E. / B.Tech / M.Tech / MCA / Msc.IT
Responsibilities:
- Handling support tickets generated by clients
- Provide training to clients or team
- Develops expertise and gain more experience to grow into a Sr. VoIP Support Engineer
Skills / Requirements:
- Good knowledge of Linux OS (Centos/Debian)
- Working knowledge of open source VoIP telephony platforms such as Freeswitch, Asterisk, OpenSIPS, Kamailio
- Excellent knowledge of SIP Protocol and message flow
- Good knowledge of tools like SIPp, Fail2ban & IPtables, Wireshark, tcpdump etc.
- Proper understanding of Networking concepts
- Good knowledge of Mysql and related Databases
- Experience & knowledge of Database Replication & Heartbeat configuration will be a plus
- Excellent communication skill & Problem solving attitude
- Good experience in Client Support