Job Details
Experience

2-4 Years

Open Vacancy

2

Education

B.E. / B.Tech / M.Tech / MCA / Msc.IT

Responsibilities:
  • Handling support tickets generated by clients
  • Provide training to clients or team
  • Develops expertise and gain more experience to grow into a Sr. VoIP Support Engineer
Skills / Requirements:
  • Good knowledge of Linux OS (Centos/Debian)
  • Working knowledge of open source VoIP telephony platforms such as Freeswitch, Asterisk, OpenSIPS, Kamailio
  • Excellent knowledge of SIP Protocol and message flow
  • Good knowledge of tools like SIPp, Fail2ban & IPtables, Wireshark, tcpdump etc.
  • Proper understanding of Networking concepts
  • Good knowledge of Mysql and related Databases
  • Experience & knowledge of Database Replication & Heartbeat configuration will be a plus
  • Excellent communication skill & Problem solving attitude
  • Good experience in Client Support