VoIP Engineer

Responsibilities: Understanding and implementing of project management practices Managing and delivery of projects from conceptualization, visualization to technology mapping and final execution of projects Managing Project scope and change requests (CR) Interact with the client to create technology specifications from

VoIP Support Engineer

Responsibilities: Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including installation, setup and configuration Ask customers targeted questions to quickly understand the root of the problem Track and ensure all system issues are properly