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Call Center Performance
Enable Technologies to Improve Call Center Performance

Improving performance is often a major goal of any call center or business that uses any of the VoIP calling software. If you use a call center software solution, you have some powerful technologies at your disposal that can enable you to improve call

Call center Solution
Can We Improve Call Center Performance by Adopting a New Attitude?

Call centers have been in the industry for ages. They have been using different forms of a call routing system or VoIP calling software. With changing time and technology, the approach and attitude should also change of the call centers. For example, earlier

Cloud Based Call Center Solution
Say Hello to the Cloud-Based Call Center Solution to Steer Customer Delight

Customer success has become a focal point of any business, regardless of the industry vertical it belongs to. To help businesses in their journey of steering up customer delight to enhance customer success rate, the call center software providers offer different types

Atmanirbhar Bharat Awards 2021
iNextrix Announced Its Win in Atmanirbhar Bharat Abhiyaan Competition

Summary  iNextrix announced that the company won the Atmanirbhar Bharat Abhiyan award on the 22nd of October. Out of all entries, iNextrix is one of the companies that won this award for its self-reliant approach during the COVID 19 pandemic.

cloud contact center solutions
How Does Cloud Contact Center Work? What Are the Pros and Cons of a Cloud Contact System?

Cloud contact center solutions are one of the big things nowadays. Many inbound and outbound call centers are moving their on-premises call center software to the cloud platforms. In this article, we will share more details about cloud contact center