Strategy to Improve Call Quality with a Live Call Monitoring System
VoIP software such as an IVR system, call center solutions, contact center solutions, live call monitoring systems, etc. is gaining a lot of popularity. In this article, we will talk about one of the most talked-about VoIP solutions, which is
Major Features of iCallify for Customer Support
Customer support has been an important aspect of many businesses for many years. Along with locking in more new customers, businesses have started focusing more on retaining the existing customer base. This is necessary as well because retaining a customer
Increase profitability using VoIP Call Center Solutions in less efforts
Call centers are no longer what they used to be. They have undergone revolutionary changes over the past years. With the advent of the VoIP call center solutions, they are no more suitable for just entry-level staffing solutions as was
