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Call Center Performance
Enable Technologies to Improve Call Center Performance

Improving performance is often a major goal of any call center or business that uses any of the VoIP calling software. If you use a call center software solution, you have some powerful technologies at your disposal that can enable you to improve call

Omnichannel Contact Center Software
Qualities to Choose Right Omnichannel Contact Center Software

Consistent customer experience across all communication channels is necessary for any business. This has increased the popularity of different VoIP calling software. One of the most important systems used in delivering a consistent customer experience is the best call center software with omnichannel communication

contact center software
A New Way of Life in a Contact Center: From Service to Sale

If you are running a customer care center using the best call center software, you can use cross-selling and upselling techniques to generate more ROI (Returns over Investment). The transition from sole functioning of customer care center to sales generating

Atmanirbhar Bharat Awards 2021
iNextrix Announced Its Win in Atmanirbhar Bharat Abhiyaan Competition

Summary  iNextrix announced that the company won the Atmanirbhar Bharat Abhiyan award on the 22nd of October. Out of all entries, iNextrix is one of the companies that won this award for its self-reliant approach during the COVID 19 pandemic.