Improving performance is often a major goal of any call center or business that uses any of the VoIP calling software. If you use a call center software solution, you have some powerful technologies at your disposal that can enable you to improve call
Consistent customer experience across all communication channels is necessary for any business. This has increased the popularity of different VoIP calling software. One of the most important systems used in delivering a consistent customer experience is the best call center software with omnichannel communication
If you are running a customer care center using the best call center software, you can use cross-selling and upselling techniques to generate more ROI (Returns over Investment). The transition from sole functioning of customer care center to sales generating
Summary iNextrix announced that the company won the Atmanirbhar Bharat Abhiyan award on the 22nd of October. Out of all entries, iNextrix is one of the companies that won this award for its self-reliant approach during the COVID 19 pandemic.