VICIDial Custom Development to Augment Software Capabilities
VICIDial is a popular open-source call center software solution. It has been a favorite solution of emerging call centers because it is available for free. Additionally, it is an Asterisk-based solution, which makes it easier to adopt and customize with knowledge of Asterisk. As we know, Asterisk is the pioneer VoIP technology, there are plenty of freelancers and companies available that provide VICIDial custom development to meet the custom requirements of call centers. This solution is also used by well-established customer care centers and contact centers because this software is highly customizable. It is flexible to add any feature
