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Increase profitability using VoIP Call Center Solutions in less efforts

Call centers are no longer what they used to be. They have undergone revolutionary changes over the past years. With the advent of the VoIP call center solutions, they are no more suitable for just entry-level staffing solutions as was the idea before. Instead, they are fast spearing into the field of customer satisfaction using this smart technology. Customer service and marketing are some of the key factors that determine the success of any business, be it big or small. With the help of cloud technology they are not only able to shape an improved environment but also help in

Multi-Tenant Call Center Solution
How Multi-Tenant Call Center Solution can help your Business?

Multi-Tenant Call Center Solution Multi-tenancy or Multi-Tenant Call Center Solution involve an architecture where a single package application can serve multiple customers. Each and every client or company that is created under such multi tenant call center architecture can be referred to as a tenant. A multi-tenant outbound call center software enables users to setup separate tenant partitions where one tenant cannot have access to the configurations or data of other tenants. A Super User can have control of the tenants through the Admin Portal without the need to manage each and every aspect. This can be done by enabling