Measure and improve agent performance by monitoring, coaching or barge-in real-time.
User-friendly and intuitive interface empowers agents to respond and resolve queries faster.
Connect with your customers over WhatsApp, Social media, Email, SMS, Chat and Tickets from a single platform.
Integrate your CRM applications seamlessly with our software to deliver personalized customer services with single sign on.
We were looking for a reliable Call Center solution as our conventional system had a lot of limitations. I’m happy with iCallify and service provided by iNextrix. They gave us scalable Call Center software and also integrated our CRM system and automated billing solution. This system increased productivity and ROI significantly.
I am very impressed with the iCallify and high level of talent that you guys have and am grateful that I could find such dependable voip professionals that always do what they say they will.
We trust in iCallify and choose them because they are really professionals with know how, great development and human team. Our business is growing up and INEXTRIX team supports us with your effort and cooperation.