Bringing Intelligence to your Business
- Affordable
- Easy deployable
- Customizable
- Multi-Channel Communication
- Take Realistic decisions
- Call Analytics & reports
Powered with intuitive dashboards and real-time call and system data to aid your decisions.
Single screen with the power of 360-degree communication to grab all business opportunities.
Access real-time analytics and reporting on our highly visual and intuitive dashboard.
Organize and manage your leads using our simple yet effective module.
Take benefits of our Predictive, Progressive, Manual, Preview and Auto dialing to reach more prospects and customers.
Handle inbound calls efficaciously by the right person, in-time to get the best first call resolution.
Easily train your agents by providing predefined sounds to cater customers.
Connect using inbuilt WebRTC based webphone to save time and money on additional hardware.
Integrate your business number with effective IVR prompts that enable your caller to engage with the services you offer.
Update your customers by scheduling Voice, SMS and Email broadcast campaigns without engaging your agents.
Team Members
Geographical Reaches
Happy Clients
Projects Done
Measure and improve agent performance by monitoring, coaching or barge-in real-time.
User-friendly and intuitive interface empowers agents to respond and resolve queries faster.
Work from anywhere, connect and collaborate with all communication channels to deliver best results.
Connect with your customers over WhatsApp, Social media, Email, SMS, Chat and Tickets from a single platform.
Integrate your CRM applications seamlessly with our software to deliver personalized customer services with single sign on.
No need to invest on additional communication infrastructure and save by maximizing resource utilization.
We were looking for a reliable Call Center solution as our conventional system had a lot of limitations. I’m happy with iCallify and service provided by iNextrix. They gave us scalable Call Center software and also integrated our CRM system and automated billing solution. This system increased productivity and ROI significantly.
I am very impressed with the iCallify and high level of talent that you guys have and am grateful that I could find such dependable voip professionals that always do what they say they will.
We trust in iCallify and choose them because they are really professionals with know how, great development and human team. Our business is growing up and INEXTRIX team supports us with your effort and cooperation.
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