Assure Call Quality in Real-time to Assure the Best Business Performance!

About Live Call monitor

Asterisk Live Call Monitor_v2 iNextrix

Communication is an indispensable part of any business. A professional communication increases the brand value of a business. Also, you need to assure that your executives are spending time on the productive conversations and leading the communication in the right direction. In simpler words, professional communication and efforts in the right direction can lead the business towards ultimate success and for that you must take action in REAL TIME.

Our Live Call Monitoring solution is one of the most advanced real time call quality control solutions developed for the Asterisk based solutions. We empower all businesses to use this solution without any hesitation by providing it on a monthly subscription basis. You don’t need to invest a huge amount to buy the Asterisk Live Call Monitoring software and then keep on investing in it to upgrade its functionality. All you need to do is opt for our live call monitoring services and enjoy its powerful features. If you want to buy the Asterisk Live Call Monitoring Solution, then you can buy it, too.

It is not just a solution to monitor live calls, but it is way beyond that. The never seen before features of our live call monitoring solution will let you review calls in real-time; let you take control of the call as in being part of the conversation and terminate suspicious calls; rectify short call times; review the quality of the call; review if the call is terminated with the right codec or not. Furthermore, this live call monitoring system has an auto-refresh feature, so you don’t need to refresh it manually. You will get the refreshed data automatically. As you can sense it is a complete call quality control solution that works in real time.

It will allow you to perform various actions to assure that your executives’ productivity is highest and your customers, prospects, vendors and other business entities are handled professionally.

What you can achieve with our Live Call Monitoring System?

  • Monitor call status: Ringing calls, ongoing calls, Conference calls
  • Listen to any ongoing call or conference
  • Jump into the call, as and when needed
  • Train staff in real time with real examples for effective communication
  • Assure everyone is putting their best
  • Assure all calls are attended appropriately
  • Assure the call is terminated with an appropriate codec
  • Take actions in real time: take control of the call or hang up

Along with the above mentioned benefits, our live call monitoring software also provides you important details and functionality on the fingertips:

  • Auto refreshes the information
  • Review registered SIP accounts
  • Rectify calls with a very short duration
  • Review system information
  • Check system usage
  • And more

Our live call review solution is an independent software solution used for monitoring live calls and taking the required actions to improve customer experience and overall productivity of the company’s staff. It can be used with any Asterisk based solution, including, but not limited to:

  • IP PBX Solution
  • Hosted PBX Software
  • Call Center Software
  • Contact Center Solution
  • Voice Logger Solution
  • Call Accounting System
  • And more

You can use it as a standalone solution to monitor ongoing calls remotely. You don’t need to refresh the information as it will update details automatically and you will get up-to-date data all the time.

Our Live Call Monitoring solution is available in multiple languages and you can use it in your native or preferred language. You can also enjoy the multilingual feature. Currently, we are providing this solution is in below mentioned languages:

  • English
  • Spanish
  • German
  • Italian
  • French
  • Greek
  • Turkish
  • Russian
  • Romanian
  • Brazilian
  • Japanese
  • Chinese

Key benefits of Live Call Monitoring Software are listed below:

  • Improved call quality
  • Monitor and handle suspicious and difficult calls
  • Real time action to assure best user experience
  • Improved staff performance and productivity
  • Improve communication skills of staff
  • Improved customer experience
  • Complete control over the communication system
  • Monitor live calls from anywhere, at anytime
  • Increased business
  • Increased ROI

Key features of Live Call Monitoring (LCM) System are listed below:

  • Remote access
  • No prerequisite of technical knowledge
  • Quick to setup
  • Easy to use
  • Live Call Monitoring Dashboard
  • Display all live calls and conferences
  • Manage ongoing calls and conferences
  • Have a central control over all calls and conferences for your Asterisk solution
  • Listen to live calls and conferences
  • Join the ongoing conversation
  • Hang up live call
  • Access Asterisk system information
  • Access system usage information
  • Access SIP registrations in the system
  • Access hardware statistics
  • Restart Asterisk server and services
  • Run CLI commands
  • Configurable Manager settings
  • Browser independent
  • Device independent
  • Compatible with all different Asterisk versions*

Why Choose Our Live Call Monitoring Services?

  • Provide the best Asterisk live call monitoring solution
  • Provide affordable Live call monitoring service at an affordable monthly fee
  • No long term contracts needed
  • Easy to scale up the service
  • Easy to start and stop using live call monitoring system
  • No huge capital investment needed
  • No need to buy the live call monitoring software
  • And more

We provide the best in the industry live call monitoring service with an assurance of the best services and no dependencies. You can also buy this Live Call Monitoring Software.
Connect with us to discuss more details.

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