Case Studies

North America

Secure IP PBX Solution

How Inextrix’s Secure IP PBX Ensured Confidentiality for a U.S. Healthcare Provider

We are glad to support a leading U.S. healthcare provider in strengthening its communication security and compliance framework. The organization needed a reliable partner to improve confidentiality across patient interactions. With our expertise in secure IP PBX development, we delivered a customized, compliance-ready solution that improved data protection, ensured secure communication flows, and aligned seamlessly with their operational and regulatory requirements.

Industry · Healthcare

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Europe

Custom WebRTC Solution

ExpertFlow LLC Bridged Talent Gap with Our WebRTC Team Extension Offering

We are glad to work with the ExpertFlow team on one of their vital customer care software development projects. We filled the gap of an expert WebRTC developer and consultant with our proficiency in the technology. Our team extension offering allocated a dedicated WebRTC expert who fulfilled the dynamic requirements of the company and helped them build the custom WebRTC functionality as per their requirement and vision.

Industry · Telecommunication

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North Africa

Smarter Customer Support with Conversational AI

Empowering LIBRACALL with Conversational AI Powered Customer Support

LIBRACALL, a Morocco-based company promoting solar energy, faced rising support demands as interest in photovoltaic self-consumption grew. Long wait times and repetitive queries were slowing them down. To solve this, we integrated an AI-powered virtual assistant using Vicidial and OpenAI, enabling faster responses, 24/7 support, and a more efficient customer experience.

Industry · Solar Energy

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Europe

Sentiment Analysis

Sentiment Analysis for a UK-Based Travel Firm | In Results Improved Customer Experience

Boost customer satisfaction with Inextrix's sentiment analysis solution, designed for a UK travel firm. Analyze and respond to emotions in real-time, enhancing customer interactions and elevating travel experiences with actionable insights.

Industry · Tourism

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Europe

Implementation of Tailormade UCC (Unified Communications and Collaboration) Platform to Meet Personalized Needs of the Company

Conexo Technologies Leveraged Competitive Edge & Strengthened Communication With A Tailored UCC Platform

We have developed a completely tailormade UCC (Unified Communications and Collaboration) platform for Conexo Technologies, an Italy based technology company. The UCC platform provides a web app for desktop users along with a mobile Softphone app for smartphone users. Moreover, the platform provides admin, user, and reseller portals with exclusive features.

Industry · Technology, Telephony and Managed Services

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Asia

Custom FreeSWITCH Software Development

Custom Multi Tenant Call Center Software Developed In FreeSWITCH With PBX Features For A Solution Provider Company

Inextrix has delivered an all-inclusive platform to a communication software provider company.The company is popular for its innovative, cloud based communication solutions in the USA and India.

Industry · Communication Software Provider

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Asia

Class 4/5 Softswitch

8COM Is A One-Stop Communication Solution Provider Company In Canada

8COM is a popular company based in Ontario, Canada. The company has been catering its customers with different types of services, solution and hardware equipment.

Industry · Telecommunications

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Asia

IP PBX

A Turnkey Communication Solution Provisioned With On-Site Deployment & Training​

A tailored communication solution is deployed with on-site setup and training services for MKC Infrastructure Ltd, which is one of the renowned construction and infrastructure development companies in India. The system consists of an IP PBX solution, desktop and mobile dialer support, and IP phones.

Industry · Construction & Infrastructure

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Asia

IP PBX

Sadbhav Improved Productivity And Efficiency With Our Custom Web Solution

Sadbhav Engineering Limited (SEL) is a leading infrastructure company in India. It has been in operation since 1988. It is involved in major projects such as 2200 Kilometers long national and state highway construction, Sardar Sarovar, and many as such big projects in India.

Industry · Construction & Infrastructure

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Africa

Class 4/5 Softswitch

A Tailored Telephony Solution Developed For An ICT Company Of South Africa

MBV IT is a leading managed service provider company based in South Africa. For more than 8 years, the company has been bringing innovative ICT (Internet, Communication, and Technology) products onboard to offer managed IT services along with its other offerings.

Industry · Telecommunications

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