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Excellent-Customer-Experience
What Forms an Excellent Customer Experience?

Customer experience is an intangible element to measure the success of any product or service. In fact, customer…

Top-Benefits-of-Intelligent-Call-Center-Software
Top 5 Benefits of Intelligent Call Center Softwa...

The popularity of intelligent call center software is increasing massively with each passing day. Have you ever wondered,…

Predictive-Dialers-Boost-ROI
How Predictive Dialers Boost ROI?

Call center solutions have revolutionized in the past decade. Many new features are invented and many innovations are…

Buy-the-Right-Call-Center-Software
Guide to Assure You Buy the Right Call Center So...

Call center solutions are one of the most popular tools these days. There are many businesses that have…

Role-of-Video-Conferencing-in-Recruitment
Role of Video Conferencing in Recruitment

Technology paves its way to each aspect of business and recruitment cannot be left behind. Many companies believe…

Deliver-Amazing-Customer-Experience-in-Call-Centers
Tips to Deliver Amazing Customer Experience in C...

High customer experience is necessary for call centers. According to one of the articles published by Forbes, companies…

How to know or update SVN version of your Vicidi...

Vicidial is one of the most popular and widely used Open Source call center software around the world.…

Role-of-Augmented-Reality-in-Education-Industry
Role of Augmented Reality in Education Industry

The surge in popularity of augmented reality applications in learning and education is not new to anyone. Similar…