31 Mar
Use iCallify for Consolidated Remote Work during...
Coronavirus caused pandemic around the world. In some countries, companies have started implementing the “Work from Home” model…
11 Feb
How to Asses Call Quality in Call Center?
The fundamental operation of any support center or customer care center is assuring call quality. Support centers recruit…
28 Jan
Wearable App Development Trends 2020
App development has shifted from simple mobile app development to tailor-made and highly efficient wearable app development. Almost…
14 Jan
Importance of Using a Preview Dialer for Call Ce...
Preview dialer has made its place in the heart of the telemarketing industry already. Its automated algorithm has…
07 Jan
How can Intelligent Call Center Software with Pr...
Call centers actively experiment with the latest technological advances to increase their efficiency as to successfully gain promising…
24 Dec
How to Personalize Call Routing Rules to Benefit...
The personalized experience is in demand everywhere and call centers are no exception at all. Let’s learn what…
17 Dec
How to Use Call Center Software Reports in Your ...
The call center industry is driven by data. This data includes everything related to the industry for which…
10 Dec
How AR Development Contributes to Kids Developme...
Some years ago, not many people knew about augmented reality. However, with the increasing technological advancements, AR development…
