Call Accounting System

Call Accounting System

Communication is an integral part of any business, but it is often one of the taken for granted or misused assets of the company. To assure your telecommunication infrastructure is used only for productive conversations and to control your telecommunication budget, you need an intelligent Telephone Management System (TMS).

We have developed a feature rich Call Accounting System to help you assure that your telecommunication infrastructure is used productively. This Call Accounting Solution (CAS) is also renowned as Call Logging Software (CLS) and Telephone Management System (TMS). Our call accounting system can be used as a service that will fit into your telecommunication infrastructure without disturbing your call flows. This system is specifically designed for all scaled businesses to track and detect all different types of calls:

  • Inbound calls
  • Outbound calls
  • Missed calls
  • Internal calls

Based on the collected data, the call accounting solution will rate different calls and generate informative reports. These reports will help you to identify the departments and executives that need to use telecommunication infrastructure wisely.

Our Call logging solution can access call data from all different types of communication systems and Softswitches.

Key Benefits of Call Accounting System:

  • Identify fraud or suspicious calls
  • Identify telecommunication misuse by your staff
  • Distinguish business calls and private calls
  • Monitor sales and other calls
  • Align budget and telecommunication usage
  • Effectively plan telecommunication budget (overall and department wise)
  • Accurate accounting of department wise telecom cost
  • Generate consciousness in staff about telephone usage
  • Increase agent productivity
  • Centralized view for all calls
  • Save money
  • And more

Key Features of Call Accounting Solution:

  • Easy to use GUI based solution
  • Easy to integrate within the current telecom infrastructure
  • Contact management
  • Call type management
  • Mark call (Personal / business)
  • Extension management
  • Pin management
  • Organization management along with
    • Branch
    • Department
    • User
  • Role management
  • Permission management
  • Telecom budget management by
    • Branch
    • Department
    • User
  • Profile management
  • Password management
  • Multicurrency support
  • Multiple time zone support
  • Fetch data from all different telecom switches
  • Alerts and Notifications
  • Automated billing
  • Audit logs
  • Extensive reports
  • Report export
  • And more

Why to Choose Our Call Accounting System?

  • Simple to use
  • Monitor all different types of calls
    • Internal
    • Local
    • Interstate
    • International
  • Easy system flow
  • Easy to integrate within any external application
  • Scalable, secure and robust
  • Automated solution
  • Integrated billing system
  • And more

You can get benefited with our call accounting service without investing any huge capital to buy this software. All you need to do is subscribe to our monthly call accounting service and enjoy the benefits of this powerful software. If you want to buy this Telephone Management System, then you can also buy it at competitive rates.

Contact us to discuss more details about the call accounting system and your requirements.

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