Vicidial is one of the most popular and widely used Open Source call center software around the world. It works on asterisk as a telephony engine to handle inbound and outbound calls.
If you are having a calling department in your organization and wants to automate the calling process then Vicidial is a good start. You can download the installer from their website and install Vicidial on your system easily.
Sometimes people just install Vicidial and keep using it for years. But It would be highly recommended to upgrade your Vicidial SVN version to the latest one. That way you can avoid security issues of old version and take full benefits of the latest features offered by Vicidial.
In this article, we will share step by step information about how you can know exact SVN version of your Vicidial setup and how you can update it to the latest or specific SVN version.
Please login into admin panel of your vicidial and navigate left menu to Admin > System Settings
There you can find a 4 digit code and that is the SVN version of your Vicidial setup.
As you can see, in above screenshot the SVN version is 3032.
1) Backup your existing Vicidial Setup
You can manually take backup or use existing backup script provided by Vicidial. Using Vicidial backup script:
2) Download latest SVN trunk version or a specific SVN version
mkdir /usr/src/astguiclient cd /usr/src/astguiclient
To download latest SVN: svn checkout svn://svn.eflo.net:3690/agc_2-X/trunk To download specific SVN (For eg. 3271): svn checkout -r 3271 svn://svn.eflo.net:3690/agc_2-X/trunk
cd /usr/src/astguiclient/trunk perl install.pl This script will ask you several configuration options. After selecting appropriate options, it will update your Vicidial setup files.
Once above steps are executed successfully, verify the updated SVN version by logging into Admin portal and navigating to System Setting page as shown in the first part of this article.
VICIDial has several amazing features and more can be developed with the right skills in VICIDial customization and custom call center software development. We, Inextrix, have a team of experienced VICIDial developers that have a proven track record of providing the best VICIDial custom development services. We can also keep your VICIDial version upgraded and updated with our excellent support services. Our VICIDial experts will regularly update the version of your VICIDial software to let you enjoy a stable, bug-free, and more robust version of this open source call center software.
Let’s connect over a call to discuss your expectations and our expertise like Vicidial Installation, Upgradation, Custom Skins/themes and consulting services in VICIDial. To initiate a discussion, contact us now.
Note: The VICIDIAL project is maintained by the VICIDIAL Group. Inextrix is not associated with VICIdial directly.