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Vicidial is one of the most popular and widely used Open Source call center software around the world. It works on asterisk as a telephony engine to handle inbound and outbound calls.

If you are having a calling department in your organization and wants to automate the calling process then Vicidial is a good start. You can download the installer from their website and install Vicidial on your system easily.

Sometimes people just install Vicidial and keep using it for years. But It would be highly recommended to upgrade your Vicidial SVN version to the latest one. That way you can avoid security issues of old version and take full benefits of the latest features offered by Vicidial.

In this article, we will share step by step information about how you can know exact SVN version of your Vicidial setup and how you can update it to the latest or specific SVN version.

 

To know exact SVN version of your Vicidial:

Please login into admin panel of your vicidial and navigate left menu to Admin > System Settings

There you can find a 4 digit code and that is the SVN version of your Vicidial setup.

Vicidial SVN

As you can see, in above screenshot the SVN version is 3032.

Steps to update SVN version of your Vicidial Setup:

1) Backup your existing Vicidial Setup

You can manually take backup or use existing backup script provided by Vicidial.
Using Vicidial backup script: perl /usr/share/astguiclient/ADMIN_backup.pl

2) Download latest SVN trunk version or a specific SVN version

mkdir /usr/src/astguiclient
cd /usr/src/astguiclient
To download latest SVN:
svn checkout svn://svn.eflo.net:3690/agc_2-X/trunk

To download specific SVN (For eg. 3271):
svn checkout -r 3271 svn://svn.eflo.net:3690/agc_2-X/trunk
3) Run the Install script
cd /usr/src/astguiclient/trunk
perl install.pl

This script will ask you several configuration options. After selecting appropriate options, it will update your Vicidial setup files.

 

Once above steps are executed successfully, verify the updated SVN version by logging into Admin portal and navigating to System Setting page as shown in the first part of this article.

We offer Vicidial Installation, Upgradation, Custom Skins/themes and consulting services. For more details, please contact us.

 

Note: The VICIDIAL project is maintained by the VICIDIAL Group. Inextrix is not associated with VICIdial directly.

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