Remote communication has been an inseparable part of businesses, be it a startup, small business, or enterprise. It gives relief from several challenges that businesses face and provides an influential position to stay connected with teams, clients, vendors, investors, etc. Conferencing solutions of different types have been one of the topmost tools used in this regard to support online communication and collaboration. Audio, video, and web conferencing have been three different types of conferencing out of which web conferencing is one of the most popular. With increasing demand for WebRTC based communication solutions, WebRTC web conferencing is now one of the buzzwords in the industry.
In this article, we will explore insightful information about each stated pointer to give you a better understanding of WebRTC and web conferencing for businesses.
1. WebRTC at Brief
WebRTC is a disruptive technology that has brought revolutionary changes in the remote communication industry. Originally when WebRTC was launched, only Google Chrome was used to support communication apps developed with WebRTC application development, but due to the increasing adoption of this technology, several communication apps are now developed using this technology.
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WebRTC uses media streams, data channels, and peer to peer communication to provide communication and collaboration features. Traditionally, this disruptive technology was used only to provide browser to browser conferences and calling, but now, with the adoption of this technology, several options are available to build a complete solution that supports both WebRTC and SIP. This helps in building a WebRTC based web conferencing solution.
2. Web Conferencing History and Evolution
Like several other technology tools, businesses were using web conferencing for communication even before formally labeling it as a web conference. Traditionally, businesses conducted web conferences using hardware-based tools. The web conferencing service provider used to visit businesses interested in conducting an online meeting or conference. They provide a setup of the whole system with hardware devices like a microphone, camera, etc. The participants can see a live video of the conference. However, they cannot participate in the conference because traditionally, there was only a one-way conference.
With technological inventions in this industry, the majority of hardware tools got replaced with software solutions. The web conferencing service providers still visit the premises of the company that wants to relay a conference, but now there is only a professional mic and camera used for live streaming. Still, the conferencing solutions didn’t have any reliable options to let businesses participate in the ongoing conference to share their views or feedback. Read more about our insightful blog post on audio and video conferencing that bridges the communication gap.
As the VoIP companies started investing in technologies and FreeSWITCH VoIP technologies like Asterisk and FreeSWITCH came into existence, the real sense of web conferencing could be true. Then several companies came up with modern web conferencing solutions. These solutions enabled video and audio conferences via web apps and web pages. Everyone could participate in the conference, and they could even share their feedback.
The next revolutionary shift came into the industry of web conferencing with the invention of WebRTC. This technology made it so easy to conduct web conferences. Traditionally, people needed to use some plug-ins with Asterisk and FreeSWITCH, but now, conducting a web conference only requires a WebRTC-enabled browser.
3. Role of WebRTC in Web Conferencing
The role of WebRTC in empowering businesses with a powerful web conferencing tool is remarkable. WebRTC based video conferencing was very popular because even with low bandwidth, amazing results could be achieved with WebRTC video conferencing. It not only improved user experience, but it also helped in making conferences cheap for businesses. Instead of calling a service provider with high maintenance equipment, using the mic and camera of a laptop, desktop, or mobile phone, a web conference could be conducted.
With technological advancements, along with video conferencing, WebRTC web conferencing is used to conduct different types of business meetings and conferences. Businesses can integrate even SIP.js and similar technologies with WebRTC to develop more powerful and diverse communication and conferencing tools.
4. Key Benefits of WebRTC Based Web Conferencing System
There are several advantages of using a WebRTC enabled web conferencing tool. Let’s explore the major ones.
Cost effective
As mentioned earlier, to conduct a WebRTC based video conferencing, all you need is a system with an integrated mic and camera or the one that is attached to it and a WebRTC enabled browser. The WebRTC development company may also eliminate the need for WebRTC enabled browsers using SIP JS. It means you don’t need high-resolution cameras or expensive mics with high bandwidth internet. Also, there is no expensive software and tools that one needs to buy. All this makes it so affordable to use a web conferencing tool for everyone. In fact, once a company buys a WebRTC based web conferencing solution, all other participants can use it for free or for negligible cost depending on the policy of that company.
Rich communication and collaboration
The WebRTC based web conferencing offers amazing features to enable businesses to use rich communication and collaboration features such as:
- Voice conferencing
- Video conferencing
- Screen sharing
- File sharing
- Instant messaging
- Presence notification
- Raise hand
- Mute or un-mute all
- Selective entry
- Whiteboard
- Real time annotation
- And more
All these features augment the communication and collaboration of a business to let them enjoy connectivity with team members without moving an inch from their desktop.
Faster problem solving
Problem solving is one of the major challenges faced by businesses and is resolved by web conferencing solutions developed using WebRTC. It does not require business executives to wait to meet physically in an office setup to discuss the roadblock and resolve the error. Unlike that, a team lead or person with the issue can call a conference to collaborate with concerned members and resolve the problem. Seamless collaboration anytime, solving problems big and small—WebRTC’s incredible advantage.
Connect with anyone, at any time and enjoy portability
When you use a WebRTC based system for conferencing, you don’t need to worry about anything. All you need to do is share a conference link and this makes this collaboration solution easier. Other conferencing solutions require everyone to use the same software or app and possibly the same operating system and devices. However, WebRTC doesn’t have any limitations like this. The web conferencing system developed with WebRTC is platform independent. That means you can access and use this app on any device or operating system. Participating in web conferencing doesn’t require any download or installation. This makes it so easy and convenient for conferencing.
Seamless Audio and Video Communication
Even WebRTC video conferencing is often interpreted to use it to conduct web-based video conferencing. However, it can be used to run any type of conference video, audio, or web using that app. Even if it’s not restricted to conferencing, this app can also facilitate seamless peer-to-peer audio and video calls.
Secure Communication
Conventionally, businesses were concerned about security because anything online is prone to hack attacks. However, WebRTC provides encryption and decryption facilities itself to prevent interception or tampering of audio and video packets. Moreover, any WebRTC development company building web conferencing solutions builds customized solutions with added security mechanisms to keep business communication secure and reliable.
5. Possibilities of Customization and Integration
WebRTC itself is a very powerful and revolutionary technology, which is why billions of users have adopted WebRTC based communication and collaboration solutions. Moreover, it is flexible enough to support third party integration. It means you can integrate APIs of a WebRTC based web conferencing system with any other app or solution to add conferencing features to it. Expand possibilities: Integrate APIs for enhanced WebRTC web conferencing features. For example, SIP.js libraries help in adding SIP and related communication features into a WebRTC based web conferencing system to extend their use cases and applications.
Concluding notes
In conclusion, WebRTC revolutionizes conferencing: powerful, secure, scalable, flexible. A game-changer for virtual meetings! There are several use cases of a WebRTC based web conferencing system in any business that requires remote communication. It can be used for peer-to-peer calls, audio and video conferences, and similar operations.
We are a leading development company that offers WebRTC application development to build feature rich conferencing solutions. Moreover, we offer the requested customization in the conferencing system to precisely align with the unique requirements of the business. If you are interested in leveraging the power of WebRTC web conferencing, then contact us now.