Uninterrupted communication has always been a necessity for businesses. With the transformation in business models and markets, the requirement for telephony solutions with custom features has become the vitality. Unlike traditional times, when businesses used to use conventional communication systems, now businesses are ready to invest in the best solutions to meet business communication needs. Businesses invest in FreeSWITCH development to build customized solutions that can provide reliable telephony solutions. 

In the VoIP industry, there are multiple communication solution development technologies available such as FreeSWITCH, Asterisk, OpenSIPs, Kamailio, and WebRTC. Custom VoIP Development can help in building tailored telephony solutions as per the need of a business or enterprise. Out of all available technologies, FreeSWITCH is a preferred choice of companies that are seeking this type of telephony solution. Moreover, even companies offering FreeSWITCH development services choose this technology over any other VoIP software development technologies. 

There are multiple components of FreeSWITCH that make it one of the most preferred platforms to develop any type of telephony solution, be it a simple business phone system, a multi tenant IP PBX solution, conferencing solution, multi-tenant call center solution, a unified communication platform, DID numbering solution, or any custom system. One of the most appreciated driving factors of FreeSWITCH as a development platform is flexibility. 

FreeSWITCH is considered one of the most flexible custom VoIP development technologies. This flexible nature has several advantages to offer. Let’s explore more details. 

What is FreeSWITCH? 

It is a popular, open-source platform that has a ready to use telephony stack. It has some inbuilt features to offer that can be used to develop fundamental communication solutions to meet business telephony needs. 

This platform is available for free because it is an open-source solution. Along with inbuilt features, it provides flexibility to develop custom code to build personalized business telephony solutions if one has expertise in FreeSWITCH development. 

How Does the Flexibility of FreeSWITCH Help in Custom Telephony Solution Development? 

FreeSWITCH Development

The flexibility of the platform increases the possibilities of using the platform. Let’s explore what makes the use of FreeSWITCH for custom telephony solution coding preferably for development companies and end users. 

1. Sky is the Limit for Development 

When a technology is rigid and does not have a flexible architecture, it becomes difficult to develop any software. The custom telephony solution requires standard and nonconventional features to meet business communication needs. Moreover, artificial intelligence is paving its way in the industry of telecommunication. This has increased the need and demand of businesses for their telephony solutions. 

FreeSWITCH uses modular architecture. This makes this technology too flexible for experienced FreeSWITCH developers. These developers can develop any type of telephony solution with conventional and futuristic features. They can also add never seen before features by harnessing the power of other technologies such as artificial intelligence and machine learning. A FreeSWITCH custom development company can automate functionalities to help companies save resources and channelize their use into more productive and high performing activities. 

Any kind of telephony solution can be built using the flexible development standards of FreeSWITCH. For example, a call center solution with excellent features, omnichannel communication integration, tenant support, etc. can be achieved using development services in FreeSWITCH. 

You must be interested in our article that shares how FreeSWITCH based development service can augment customer experience and business operations for a call center.  

2. Endless Integrations are Possible 

The stated VoIP software development technology is great not only because it provides a stunning platform for custom telephony software development, but also because it is highly flexible to support third party integration. FreeSWITCH itself has multiple built-in libraries to add different voice and video communication features. In addition to that, the enterprise version of FreeSWITCH, which is Signalwire, also has several amazing APIs and libraries that can be integrated into this platform to add custom features to the telephony software solutions. With the help of experienced and skilled FreeSWITCH developers, you can integrate multiple libraries and APIs of FreeSWITCH and Signalwire to integrate never seen before features into the software. This can help in building feature rich communication telephony systems for businesses. 

Furthermore, this platform also supports the integration of any third-party API integration into FreeSWITCH based telephony solutions. For example, the software can have CRM integration or PBX integration to add the functionality of those platforms into the business telecommunication system. That is the reason because there is endless integration possible for this software, so a powerful communication system can be built. 

3. Customization to Meet Business Needs 

FreeSWITCH is used in developing multiple different types of applications and solutions. Several telephony applications have been built using this platform. As FreeSWITCH is very flexible, it provides scope for improvement in the existing telephony solutions. Businesses can add advanced and futuristic features to this software to build future-proof telephony apps. 

Whether custom features need to be developed, a third-party API needs to be integrated, or performance needs to be enhanced, everything is possible with the right FreeSWITCH development services. 

Concluding notes 

In conclusion, FreeSWITCH is one of the best telephony stacks available in the VoIP industry. FreeSWITCH can be used to develop, create, and build custom telephony apps and solutions that meet different business needs. Enterprises can take advantage of custom development offered by the top FreeSWITCH custom development company. 

The flexibility of this telephony stack helps in building single tenant and multi-tenant telephony solutions. Moreover, FreeSWITCH provides the development of high performing apps with voice and video communication features. 

We are one of the leading development companies that offer different services in FreeSWITCH to help businesses get the best in the industry communication tool. This tool can help them reduce expenses, increase productivity, enjoy high availability, enhance collaboration, and receive several other advantages made available by the flexibility of this software. Along with custom development, we also provide customization, performance enhancement, custom integration, and several other services to our clients across the world. 

We can help you build your preferred telephony solution with custom features with our FreeSWITCH development expertise. To discuss your requirements, please contact us. 

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