The key to success for any call center is high quality call quality and personalized customer service. We can help you to empower your call center and agents with an advanced contact center solution. We have developed the best call center software to meet modern day requirements of the call centers and contact centers of different size.
Our contact center solution will streamline all conversations and simplify your customer care and lead generation campaigns. This call center software has all required features to run different inbound and outbound calling campaigns.
We understand the growing challenges of call center industry and to meet this overcome these challenges we have developed both, single tenant and multi tenant contact center software:
Single Tenant Call Center Solution
Use this feature rich call center software to run an in-house call center. It is provisioned with all simple to advanced features you need to run various calling campaigns.
Key features of single-tenant call center software:
Multi Tenant Solution & Single Tenant Solution
Live Call Monitoring
WebRTC based WebPhone
Conference with DTMF macros and number preset
Answering Machine Detection
DNC and Blacklist
Advanced Call Distribution strategies
Web Form Management
Integration through any 3rd Party software through I-Frame or APIs
Call Transfer(Blind and Attended)
Lead Search Information
Multi Tenant Call Center Solution
This contact center solution can be used to connect multiple call centers to a central head office. Also, it can be used to start your own business as a call center software service provider. It is furnished with all advanced features to empower your business in Omni direction:
Key features of multi-tenant call center software:
All features of single tenant call center solution
Web based tenant support
N-number of tenant support
Call center software feature grant and revoke control on the fingertips
Segmented details and reports for each tenant wise
Key Benefits of Call Center Software:
Streamlined calling campaigns
Personalized customer experience
Improved customer satisfaction
Improved sales and support services
Improved agent productivity
Why Choose Our Contact Center Solution?
Easy to setup and use
Remove bulky hardware and complex wiring
Highly scalable solution
Devise better training programs
Well defined reports
Aid decision processes
You can buy this call center software at affordable rates. If you are dealing with the limited budget issue, fret not, you can use this advanced contact center solution at a monthly subscription fee. Want more details? Contact us.
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